To file a complaint about Geico, go online and submit your problem to the Better Business Bureau and to your state's insurance regulator. To file a complaint about Geico, go online and submit your problem to the Better Business Bureau and insurance regulator in your state, and then write a review about Geico on WalletHub. States regulate insurance companies, thanks to the McCarran-Ferguson Act, a 1945 federal law that exempts the insurance business from federal regulation. To cancel a Geico insurance policy, the policyholder must call Geico to speak directly with a customer service agent.
When the interactive voice response system prompts you, say “cancel the insurance policy” and then “automatic” if you are going to cancel your car insurance policy. The Division provides consumer information and investigates consumer complaints against insurance companies and producers relating to most types of insurance. This will allow Geico to correct its error or will warn other consumers of potential problems with the Geico service. The New Jersey Ombudsman helps consumers with issues related to insurance availability, claims processing, coverage questions, and other issues related to insurance consumer education and assistance.
Geico car insurance rates are based on your driving record and experience, along with factors such as the type of car you drive, your zip code, your insurance history, and more. Yes, Geico's insurance rates are competitive, as the company is one of the 10 cheapest car insurers nationwide, according to an analysis by WalletHub. After the judgment, the agency will certify that no insurance law has been violated or, if an insurance law has been violated, it will refer it to the market conduct division for compliance.